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Visiting The Theatre
Back to HelpGeneral Information
The box office is currently closed. For assistance, please email info@kentuckyperformingarts.org.
We understand emergencies arise. Please contact The Kentucky Center at 502.584.7777 to see how we can assist you.
Unfortunately, we do not offer valet parking. Please allow extra time to park your vehicle and get to the theatre!
Our security policies can be found here.
Food and drinks are typically sold in the lobby before shows and during intermission.
Food and drinks are allowed inside the theatre at the discretion of the presenter. If you are at a performance and want to know if you can take your food and drink inside, an usher can tell you the policy for the show you are attending.
Outside food and drink can be brought into the theatre if required due to a disability, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions and/or special needs should contact us by emailing info@kentuckycenter.org or calling us at 502.584.7777 prior to attending the event to arrange for reasonable accommodations.
Night of Show
There is no specific dress code. Most people enjoy dressing up to go to the theatre, and some events, such as opening nights, will draw a dressier crowd. For theatrical performances, you will see people in everything from casual to formal wear.
We recommend that you arrive at the venue at least 40 minutes before the performance to allow plenty of time to park and get seated. Theatre doors generally open for seating 30 minutes prior to the start of the show.
Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds or alternate seating within the theater. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.
For most shows, merchandise may be sold in the lobby prior to the show and during intermission.